EUC Specialist

About the job EUC Specialist

Job Description:

• Supporting clients with I.T issues in a timely and professional manner. Ensuring SLAs and customer service standard are met
• Managing IOS and Android devices like mobile phones and IPADS through Microsoft Intune
• Performing monthly Windows machine patching and application deployments using SCCM 2012
• Microsoft server 2012 and 2016 administration. Active Directory skills and experience
• Performing Server health checks and group policy administration
• Provide support for MS Exchange Server 2013
• Azure Active directory administration
• Management of Konica Minolta printers via YSOFT and troubleshooting printer issues
• Incidents, service requests and change management using BMC Remedy force tool
• Knowledge on Service Now ITSM Platform
• Timely and professional follow up on all calls, Quick identification, and control of high ...