Evening Customer Service Advisor – Reservations & Boarding

Serco

📍 stromness, scotland, United-Kingdom

Full-time Management & Operations Posted June 10, 2026

Job Description

Serco is looking for a Customer Service Assistant at NorthLink Ferries in Stromness. You will be a vital part of the team, assisting passengers with reservations and check-ins while providing high-quality customer service.

The role entails working 16 hours per week across evening shifts. The position offers a competitive salary, 25 days annual leave, and various employee benefits, including a pension scheme and professional development opportunities.

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