Scope :
The person will support the Events Coordinator in managing event registrations, responding to participant inquiries, and ensuring a smooth registration and invoicing process. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks under pressure.
Main duties
- Manage the events mailbox: respond to inquiries, resolve issues, and ensure timely follow- up
- Handle individual and group registrations for different events
- Issue invoices and send payment reminders
- Process credit notes and handle both full and partial refunds
- Register exhibitors
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