Job Description
Job Description
Main Duties:
Administration
- Statutory Requirements: Ensure that all departmental statutory requirements are adhered to.
- Departmental Systems: Set up systems to ensure implementation of organisational standards of guest and associate satisfaction.
Customer Service
- Set up systems, train and implement the same to ensure meeting of required standards of guests satisfaction
- Track Guest Satisfaction scores on a monthly basis and focus on areas of deficiency
Financial
- Optimum Stock Management: Ensuring the timely ordering of all supplies to minimize overstocking or unavailable items by setting up a system with the Purchase Manager.
- Production and implementation of annual budgets to ensure organizational profitability
- Managing, monitoring and controlling all inventories of operating equipm...