Experienced Hotel Manager Position
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Johnston Canyon Resort
📍 banff, division no. 15, Canada
Job Description
Join Johnston Canyon Resort as an Experienced Hotel Manager in Banff, Alberta. Oversee daily operations, drive customer satisfaction, and lead staff in delivering exceptional service.
As a full-time Hotel Manager, you will develop operational policies, hire and train staff, and ensure a welcoming environment for all guests. You will handle budgets, supplier negotiations, and assist guests with special needs, showcasing your client-focused mindset. Efficient multitasking is essential as you address customer inquiries and manage maintenance tasks.
Key Responsibilities:
• Implement policies for effective hotel operations
• Hire and conduct staff training sessions
• Monitor budgets and manage hotel expenses
• Facilitate negotiations with suppliers and clients
• Oversee guest feedback and concerns resolution
Requirements:
• Proven experience in hotel management roles
• Knowledge of MS Excel and CRS applications
• Strong leadership and customer service skills...
As a full-time Hotel Manager, you will develop operational policies, hire and train staff, and ensure a welcoming environment for all guests. You will handle budgets, supplier negotiations, and assist guests with special needs, showcasing your client-focused mindset. Efficient multitasking is essential as you address customer inquiries and manage maintenance tasks.
Key Responsibilities:
• Implement policies for effective hotel operations
• Hire and conduct staff training sessions
• Monitor budgets and manage hotel expenses
• Facilitate negotiations with suppliers and clients
• Oversee guest feedback and concerns resolution
Requirements:
• Proven experience in hotel management roles
• Knowledge of MS Excel and CRS applications
• Strong leadership and customer service skills...