Job Description
Department Operations
LevelExperienced (Team Lead)
LocationPhilippines - Manila
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Ensure that all equipment and facilities are in good working condition by conducting regular daily inspection.
- Implement preventive maintenance in all utility equipment in the warehouse.
- Implement Energy-conservation and cost-saving measures while monitoring utilities consumption.
- Track and communicate work request status and completion from each process owner.
- Monitor co...