Job Description
Job Description
Conduct daily training in FOH and BOH café operations (e.g., food prep, cashiering, customer service, dishwashing, station setup)
Implement PBIS strategies and structured vocational teaching methods
Develop and maintain training materials: visual aids, SOPs, task sequences, and checklists
Supervise trainees during live café operations, ensuring safety, quality, and service standards
Collaborate with the Production Team for pastries, baked goods, and product-based vocational training
Support trainees in achieving their Standards of Work Performance (SWP) milestones
Monitor trainee progress, maintain proper documentation, and report behavioural/learning concerns
Uphold HALAL guidelines, food safety requirements, and cleanliness standards
Participate in special events, catering, external exhib...