Job Description
Job Title : Food & Beverage Team Member
Base : Heacham Manor Hotel
Reporting to : F&B Front of House Manager
Job Purpose
As a Food and Beverage Team Member you will be an enthusiastic and energetic individual and part of the wider Food & Beverage team. This role is customer focused within a fast‑paced environment, the post holder will therefore have good communication skills and a passion for delivering excellent customer service.
Key Responsibilities
- Engaging with the customers, providing excellent customer service.
- Serving food and drink across different outlets at the hotel, in line with the principles of the 8 steps of service. Clear tables promptly as required.
- Handling card and cash payments in line with company cash handling procedures.
- Ensure the dining areas are prepared, clean and fully set for service as detailed by the procedure. Maintain a clean and tidy work ...