Field Case Manager

Cencora

📍 Canada, Ontario, Canada

Full-time Counselors, Social Workers, and Other Community and Social Service Specialists Posted February 21, 2026

Job Description

Description

Primary Duties and Responsibilities:

Practice Management

  • Customize program elements to meet the needs of assigned prescribing physicians;
  • Review patient status and assist the prescribing physician to complete patient enrolment, prepare payer forms to access public or private coverage by reviewing patient charts, documenting previous therapies and tests in order to complete the payer forms;
  • Identify obstacles to obtaining coverage and channel this information to the Program Manager;
  • Develop strong working relationships with physicians and physician office staff, providing additional office support to ensure smooth maintenance of patients enrolled in the program as needed;
  • Proactively provide assistance to resolve issues with regards to assigned physicians;
  • Provide training to physicians and clinics on program and new initiatives approved by the manufacturer;
  • Acts as a liaison and prov...