Job Description
Job Description
:
Training & Assistance for Nurses & Care Teams Deliver hands-on training to nurses and caregivers on device operation, maintenance, and interpretation of readings Provide on-site and remote support to address common device and system issues Ensure compliance with facility protocols and company guidelines during device use Coordinate and facilitate telehealth assessments in collaboration with Nurse Practitioners (NPs) Support nursing teams in performing basic patient reviews for stable patients Maintain strong clinical understanding, communication, and bedside interaction skills On-Site Troubleshooting & Technical Support Respond promptly to service requests to resolve device malfunctions or connectivity issues Diagnose and address minor hardware or software problems, escalating complex cases to the technical support team Replace or mai...