Job Description
Position Summary
The Field Service Technician at Grimco plays a critical role in supporting customers through equipment installation, maintenance, and troubleshooting. This role goes beyond technical repairs — it ensures customers are operating at peak performance while reinforcing Grimco’s reputation for expertise and service. Field Service Technicians work directly with customers on-site and remotely, providing hands‑on support, resolving issues, and contributing to continuous improvement of equipment performance and processes. This role requires strong technical knowledge, problem‑solving ability, and a commitment to delivering exceptional customer experience.
Key Responsibilities
- Equipment Support: Deliver post start‑up support to customers, ensuring proper equipment operation and optimal process performance.
- Maintenance & Repairs: Perform preventative and corrective maintenance on company product lines. ...