Field Service Technician

About the Role You will perform troubleshooting and warranty repairs to Medium Voltage Equipment. Close communication with both Wendell associates and our Customer is critical to your success. You'll travel to execute the work detailed in the customer cases and associated field service events. You'll work with customers in a professional manner, even in situations where the customer may be under significant pressure to resolve the issues at hand. Core Responsibilities You'll make an impact by: The scope will include activities that can be both mechanical and electrical in nature. Technical Resources are available to assist with needed implementation as required. You will provide a detailed, professional written field service report within 48 hours of each event. We utilize an Online Tool for proper time keeping, communication for each customer case as well as loading of reports and other pertinent information. This tool is called Salesforce.com and you'll be given t...