Financial Account - Customer Service Representative - Competitive
S
Spnt Connect
📍 malabon, national capital region, Philippines
Job Description
Customer Service Representative for a Financial Account, you will assist customers with banking and financial service inquiries, account-related concerns, transactions, and general customer support. You will help customers manage their financial needs while delivering exceptional customer service.
Key Responsibilities
Handle customer inquiries via phone, chat, or email
Assist customers with account-related concerns and transactions
Provide accurate information about banking products, services, and processes
Help customers with online banking, card services, and account verification
Resolve customer concerns professionally and efficiently
Record customer interactions in internal systems
Escalate complex issues to the appropriate teams
Meet quality and performance targets
Requirements
Open to fresh graduates and applicants with no BPO experience
At least High School or Senior High ...
Key Responsibilities
Handle customer inquiries via phone, chat, or email
Assist customers with account-related concerns and transactions
Provide accurate information about banking products, services, and processes
Help customers with online banking, card services, and account verification
Resolve customer concerns professionally and efficiently
Record customer interactions in internal systems
Escalate complex issues to the appropriate teams
Meet quality and performance targets
Requirements
Open to fresh graduates and applicants with no BPO experience
At least High School or Senior High ...