Job Description
OVERVIEW
The Financial Operations Specialist supports the monthly residual production, partner billing, and reconciliation processes that keep our payment operations running.
ESSENTIAL DUTIES
- Support monthly residual production by organizing source files, validating processor data, and running QA checks on partner residual statements.
- Compare residual reports against source data to confirm volume, income, and payout amounts reconcile, and flag variances for review.
- Process recurring merchant billing through NetSuite and the Zeamster gateway, including platform fees, device fees, and third-party billing programs.
- Prepare billing files by validating customer numbers, amounts, and totals against source reports.
- Issue merchant invoices, credit memos, and refunds in NetSuite with proper documentation.
- Work the FinancialOps case queue — billing, refund, and bank-change req...