Financial Shared Services Resolution Officer

RBC

📍 winnipeg, mb, Canada

Full-time IT & Technology Posted June 05, 2026

Job Description

Join the Finance and Business Partners of FSS as a Resolution Officer. Support specialized services while coordinating requests and maintaining accuracy in financial functions.

This role requires collaboration with team members handling JEAAS and Accounts Receivable tasks. Your responsibilities will encompass journal entries across systems, monitoring receivable aging, and updating SOPs for accuracy. Engaging in process improvements and providing evening or weekend coverage during critical periods is vital for success in this position.

Key Responsibilities:
• Coordinate requests to meet SLA and accuracy
• Perform journal entries in varied application systems
• Monitor aging and payment clearing of receivables
• Review and update SOPs and Job aids
• Implement identified process improvements with management

Requirements:
• Over 2 years in accounting or financial operations
• Proficiency in ERP tools and Micr...