FinTech Technical Support Engineer — Escalations & API

A global financial automation platform provider is seeking a Technical Support Engineer in Medellín, Colombia. The successful candidate will own technical escalations, assist customers in maximizing platform usage, and work with engineering teams to resolve complex issues. Candidates should have experience in technical support roles, strong troubleshooting skills, and the ability to communicate clearly with customers and teams across different regions. This position offers opportunities to work in a fast-paced, collaborative environment.
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