Job Description
Hereford & Worcester Fire and Rescue Service
Salary: £28,865 – 36,937 per annum
Employment: Permanent
Hours: 42 hours per week
Location: Southwell House, Hindlip Park, Worcester, WR3 8SP
Overview
Fire Control is central to our emergency response. Control staff deal with 999 calls, mobilise fire crews and support ongoing incidents to ensure their safe resolution. We are looking for individuals with the potential to undertake the role of Firefighter (Control), also known as fire control operators, to support current and future organisational objectives.
Responsibilities
- Handle incoming 999/112 and non-emergency calls, ensuring all relevant information is accurately obtained and recorded.
- Provide advice and reassurance to callers requiring the assistance of the Fire Service.
- Mobilise the correct resources to incidents in accordance with Fire and Rescue Service policies, procedures and instr...