First-Line Network Support Specialist

The Talent Room is looking for a Technical Support Agent in Gqeberha, South Africa. This role involves providing first-line customer support through various communication channels, troubleshooting internet connectivity issues, and ensuring customer satisfaction.

Candidates must have a solid understanding of networking principles, be skilled in problem-solving, and be able to work independently while meeting call resolution targets. Flexibility for shifts, including evenings and weekends, is required.