Five9 CCaaS Engineer – IVA & Integrations Focus (100% Remote)

Confidential

📍 Guatemala City, Guatemala Department, Guatemala

Full-time Computer Occupations Posted May 27, 2026

Job Description

About Condado

Condado is a cloud contact center consulting and delivery partner specializing in Contact Center as a Service (CCaaS) platforms. We help organizations implement, optimize, and support modern customer experience solutions across voice, digital channels, and integrations. Our teams work hands on with platforms such as NICE CXone, Five9, Zoom Contact Center, and Amazon Connect, delivering practical, reliable solutions for real client needs.

Role Overview

Condado is seeking a hands-on Five9 CCaaS Platform Engineer with strong experience in Five9 IVA, APIs, routing automation, and platform integrations.