Job Description
We are hiring Call Center Agents for out non-voice account for Metro Manila Sites
This role is suitable for individuals who communicate clearly, can follow processes, and are comfortable working in a structured environment.
Key Responsibilities
- Respond to customer inquiries through assigned communication channels
- Provide clear and accurate information about products or services
- Record interactions in internal systems following company procedures
- Follow quality and service standards
- Work collaboratively with team members and supervisors
- Maintain professionalism in all customer interactions
Qualifications
- Senior High School graduate or HS graduate with 6 months of BPO experience
- Or College graduate without experience
- Basic computer and navigation skills
- Good communication skills (verbal and written)
- Willing to work on assigned schedules
- Customer...