Forecasting & Workforce Capacity Planner

A leading outsourcing company in the Philippines seeks a Workforce Planner responsible for maintaining hiring plans, developing forecasts, and generating schedules. The ideal candidate has experience in resource planning within a call center environment and advanced skills in MS Excel, alongside relevant workforce tools. This role requires flexibility to work in various locations, including Pasig or Paranaque, ensuring all client metrics are met while balancing internal productivity goals.
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