Forecasting & Workforce Planning Specialist

Link-Worldwide is seeking a Staff IV level professional to calculate and enhance engagement center workloads in Jalisco, Mexico. The role involves analyzing historical behavior and improving predictability models while providing guidance in staffing adjustments based on workload forecasts.

The ideal candidate will have a Bachelor’s Degree in a number-oriented major and experience with data analysis and forecasting models. Proficiency in advanced Excel and programming languages like R or Python is essential.