Freight & Customer Service Coordinator

Job Description

the position includes the following responsibilities: 

• Communicating with the client, managing customer freight requirements, concerns, and enquiries. 
• Maintaining open lines of communication at all levels (internally and externally)
• To assist in the removal of all paperwork for clients requiring bookings from all of the manifests for incoming freight.
• To ensure that all freight that requires a booking time slot for delivery is booked in time to align with customer requirements.
• To provide customers with correct information in a timely manner.
• To assist manager(s) and other staff when required
• Liaise with customers with any queries relating to incoming/outgoing freight
• Provide a backup in the areas of bookings to major customers and discrepancies relating to deliveries

Company Description

SCT Logistics is Australia’s la...