Freight Forwarding - Customer Service Representative

Graduate of any management-related courses.

A minimum of 3 years’ experience in customer service and tele sales, or related function is a plus point.

Attention to detail, strong organizational skills, the ability to learn quickly, and the ability to multitask

Ability to succeed in a fast-paced entrepreneurial environment.

Ability to make decisions quickly using good business judgment.

Proficient and comfortable in using computer/internet (web/email).

Attending inquiries and submitting suitable quotes to customers within the requested time frames; wherever it is not possible, a reasonable explanation should be offered to customers with the possible time frame of response to inquiries. Until one is familiarized, all quotations are to be sent out only after the respective account manager’s consent.

Follow up a quotation, if secured send the nominat...