French-Speaking Customer Service Representative – Media & Entertainment – Lisbon
Blu Selection
📍 Lisbon, Lisbon, Portugal
Job Description
Are you already living in Portugal and willing to work in Customer Service? Do you have a native level of French and a good command of English? Do you want to start and develop your career in an international and multicultural company? Check this out!
Your responsibilities and impact as a Customer Service Representative will be:
Provide support to customers by responding to inbound requests via social media, chats, emails and calls (small percentage)
Query Types: Subscription, invoicing, tech troubleshooting
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Ensure excellent customer satisfaction by responding in an appropriate and friendly manner
Skills, qualifications and interests you need to succeed in this role:
The company is recruiting on soft skills, regardless of your field of studies – they wil...