French-Speaking IT Desktop Support Engineer
S
SkySys
📍 baie d'urfé, montreal (administrative region), Canada
Job Description
Become an integral part of our IT team as a Desktop Support Engineer located in Baie d'Urfe, Canada. This position requires fluency in French and strong technical skills to ensure effective IT service delivery.
We seek an IT Desktop Support Engineer with extensive experience (3-5 years) in providing desktop and technical support. You will be responsible for troubleshooting and fixing desktop, printer, and laptop issues, ensuring compliance with security policies. Your communication skills and ability to interact with various level customers will enhance team effectiveness and customer satisfaction.
Key Responsibilities:
• Provide expert troubleshooting for desktops and laptops
• Support application installation and desktop imaging
• Manage issues related to printers and meeting room tech
• Utilize ticketing tools to track and resolve issues
• Conduct preventive analysis based on repeat calls
Requirements:
• 3-5 years in field IT support
• Fluent in French ...
We seek an IT Desktop Support Engineer with extensive experience (3-5 years) in providing desktop and technical support. You will be responsible for troubleshooting and fixing desktop, printer, and laptop issues, ensuring compliance with security policies. Your communication skills and ability to interact with various level customers will enhance team effectiveness and customer satisfaction.
Key Responsibilities:
• Provide expert troubleshooting for desktops and laptops
• Support application installation and desktop imaging
• Manage issues related to printers and meeting room tech
• Utilize ticketing tools to track and resolve issues
• Conduct preventive analysis based on repeat calls
Requirements:
• 3-5 years in field IT support
• Fluent in French ...