Job Description
(with Rooms Oversight)
Fairfield Inn & Suites by Marriott – Barrie, ON
Reports To: General Manager
Full-time, Permanent
The Front Desk Manager i is responsible for the overall leadership and daily operation of the Front Office department, ensuring exceptional guest service aligned with Marriott brand standards. This role oversees front desk associates, manages guest relations, and ensures efficient check-in/out processes while maintaining high levels of guest satisfaction and operational efficiency.
In addition to leading the Front Desk team, this unique leadership role provides operational oversight and supports key details of the Housekeeping and Maintenance departments. The manager will work closely with all property teams to maximize room inventory, maintain high property standards, and ensure a seamless overall guest stay.
Key Responsibilities
Operations & Rooms Management
- Oversee daily front desk oper...