Front Office Agent

Guest Check-In/Out: Handle guest check-in and check-out efficiently and professionally.

Guest Service: Provide information, answer inquiries, and assist guests with any special requests.

Reservations: Manage bookings, cancellations, and room allocations accurately.

Cash Handling: Process payments, issue invoices, and handle cash or card transactions securely.

Coordination: Communicate effectively with housekeeping and other departments to ensure smooth guest experiences.

Standards & Compliance: Maintain reception area presentation and follow hotel policies, safety, and confidentiality standards.

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