FRONT OFFICE MANAGER- RFT- Navy Lodge

Job Summary

: Responsible for managing daily operations of the front desk reservations and group reservation office for one or more NEXCOM Hospitality Group NHG property. Duties and Responsibilities: Manages front desk operations and reservations including cashiering reservations and room assignments to maximize occupancy. - Plans and schedules ongoing production oriented work for all front desk personnel on a daily weekly monthly and quarterly basis adjusting staff levels as required to meet workload demand. - Participates in hiring front desk associates evaluates and counsels staff completes performance evaluations approves leave requests and recommends performance awards. - Trains instructs and supervises associates assigned to the Front Desk both in a formal training setting and on-the-job training. - Ensures the front desk operates in accordance with established instructions and procedures. Performs all front desk related duties as required. - Must possess a we...

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