Front Office Manager - SO/ Sotogrande
A
AccorHotel
📍 Almonte, Andalucía, Spain
Job Description
Job Description
We are seeking a professional and organized Front Office Manager to lead our front office operations in Sotogrande, Spain. In this role, you will oversee daily front office activities, manage a team of staff members, and ensure exceptional service delivery to all guests and clients. You will be responsible for maintaining operational efficiency, implementing company policies, and creating a welcoming environment that reflects our commitment to excellence.
- Supervise and manage front office staff, including scheduling, training, and performance evaluations
- Oversee daily front office operations, including check-ins, check-outs, and guest inquiries
- Maintain and customize front office systems and software to optimize efficiency and accuracy
- Develop and implement front office procedures and policies in compliance with organizational standards
- Manage guest relations and resolve complaints or concerns with professionalism a...