Frontline Claims Manager Motor

Auto & General

📍 Kawana, Queensland, Australia

Full time Business Operations Specialists Posted June 15, 2026

Job Description

The role
As Frontline Motor Claims Manager you will drive the strategic direction of control within Motor Claims through optimising performance and continued development of processes & leadership capabilities.
You will:

  • Develop strategies and initiatives to deliver continual improvements across Motor Claims relative to customer & employee engagement, reporting and systems
  • Work with the greater Claims Operations Management team to develop well defined control systems
  • Continue to nurture a high performing & engaged workforce promoting a culture of “one team” across three sites
  • Coordinate the induction and ongoing coaching & training of new Team Leaders while supporting the successful induction of new Team members
  • Work to increase organisational agility, scalability and success in navigating change
  • Maintain the integrity of the Motor Claims operating model by Driving con...