Job Description
This is a Hybrid position in Cleveland, OH (Brooklyn). This position will require 2 days onsite work. This is a Contract to Hire role, and we cannot work C2C or with Visas for this position.
Essential Functions
- Lead the design, development, and deployment of voice and chat-based conversational agents using Google Dialogflow or similar platforms and GCP services.
- Architect and implement Node.js-based microservices for high-performance, secure, and scalable solutions.
- Build and optimize voice-enabled and chat-enabled AI solutions for customer interactions across multiple channels.
- Collaborate with cross-functional teams to integrate conversational AI into enterprise workflows.
- Drive best practices in coding, testing, and deployment for cloud-native applications.
- Mentor junior engineers and provide technical leadership across projects.
- Ensure compliance with security and regu...