Full Time Client Experience Role Brampton

Be a part of TG Appliance Group's Client Experience Team in Brampton, Ontario, as a full time representative. Focus on delivering unparalleled customer service through phone, email, and chat communications. In this permanent role, you will utilize your customer service skills and resolve inquiries efficiently.

With a minimum of two years in the field, you will handle scheduling, manage support tickets in HubSpot, and assist customers with compensation options. Strong communication and a problem-solving mindset are critical for success.

Responsibilities

• Deliver outstanding service via phone, email, and chat
• Address and resolve customer concerns promptly
• Schedule appointments and manage service calls effectively
• Create and update tickets in HubSpot for customer issues
• Identify and review discrepancies in orders and quotes

Qualifications

• Secondary School Diploma
• Minimum 2 years of re...