Full-Time Happiness Expert in Richmond
A
Accent Inns
📍 richmond, metro vancouver regional district, Canada
Job Description
Become a Happiness Expert at Accent Inns and Hotel Zed in Richmond, BC, focusing on customer joy and building vibrant connections. Engage with customers directly, fostering unforgettable experiences through relationship-based service.
As a full-time Happiness Expert in our Customer Happiness Hub, you will provide excellent service while bolstering revenue for our unique hotel brands. This in-person role involves engaging in meaningful conversations via phone, email, and social media. You will be instrumental in capturing guest preferences and conveying essential information to enhance overall experiences.
Key Responsibilities:
• Create memorable brand touchpoints to enhance loyalty
• Engage customers through various communication channels
• Drive sales by booking rooms and maximizing yield
• Capture and share customer insights with hotel properties
• Suggest relevant amenities and local attractions
Requirements:
• Available to work in-person at our Richmond l...
As a full-time Happiness Expert in our Customer Happiness Hub, you will provide excellent service while bolstering revenue for our unique hotel brands. This in-person role involves engaging in meaningful conversations via phone, email, and social media. You will be instrumental in capturing guest preferences and conveying essential information to enhance overall experiences.
Key Responsibilities:
• Create memorable brand touchpoints to enhance loyalty
• Engage customers through various communication channels
• Drive sales by booking rooms and maximizing yield
• Capture and share customer insights with hotel properties
• Suggest relevant amenities and local attractions
Requirements:
• Available to work in-person at our Richmond l...