Full-Time Licensed Team Lead Role

LensCrafters

📍 hamilton, on, Canada

Full-time Other-General Posted June 19, 2026

Job Description

Take charge at LensCrafters as a Full-Time Licensed Team Lead, focusing on superior customer experiences and efficient optical operations in a fast-paced retail environment.
This key position relies on your skills in customer interaction and team leadership. As a Licensed Team Lead, you will actively oversee store functions, coach fellow team members, and ensure every customer receives top-tier service. Your role encompasses both retail and lab responsibilities when applicable, driving overall store success.
Key Responsibilities:
• Ensure the store delivers unparalleled customer support
• Guide product selections based on customer needs
• Assist in training staff on optical best practices
• Manage operations as an alternate key holder
• Oversee the safe maintenance of lab tools and systems
Requirements:
• Valid state Opticianry license is essential
• Extensive experience in retail and optical settings
• Strong interpersonal and sales skills required
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