General Manager

Dobbies

📍 Andover, England, United Kingdom

Permanent Full Time Top Executives Posted June 17, 2026

Job Description

Our General Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, maintaining high operational standards and smashing commercial targets.

Responsibilities

  • Take full ownership of the store management, ensuring everything is in place to hit commercial targets with responsive management of budgets and cost controls

  • Overseeing the complete business operation, maximising profitable sales and growth while creating a unique customer focused environment

  • Taking the lead in creating a great place to work for everyone on a day-to-day basis whilst thinking ahead to ensure your team have a development journey with Dobbies

  • Sparking your team's passion for delivering the best customer experience possible by creating a brilliant customer journey

  • Observing your team's service levels, identifying ways they can improve and finding the best way to suit that ind...