Job Description
Elevate your leadership career as the General Manager of Operations at TotalComm. This essential role drives sales and customer care with an emphasis on operational excellence and team collaboration.
TotalComm is looking for a General Manager to lead its Sales, Customer Care, and Support teams. This leadership position emphasizes operational maturity and aligns business plans with actionable priorities. You’ll foster a high-accountability culture, coaching team members for success and ensuring performance excellence.
Key Responsibilities:
• Lead Sales, Customer Care, and Support teams effectively
• Build a culture of trust and collaboration
• Translate business plans into actionable priorities
• Identify inefficiencies and implement improvements
• Monitor and enhance customer service performance
Requirements:
• 5+ years in leadership roles in operations
• Proven success in leading sales and service teams
• Strong people leadership and coaching skills
TotalComm is looking for a General Manager to lead its Sales, Customer Care, and Support teams. This leadership position emphasizes operational maturity and aligns business plans with actionable priorities. You’ll foster a high-accountability culture, coaching team members for success and ensuring performance excellence.
Key Responsibilities:
• Lead Sales, Customer Care, and Support teams effectively
• Build a culture of trust and collaboration
• Translate business plans into actionable priorities
• Identify inefficiencies and implement improvements
• Monitor and enhance customer service performance
Requirements:
• 5+ years in leadership roles in operations
• Proven success in leading sales and service teams
• Strong people leadership and coaching skills