General Manager, Operations | Directeur général, Opérations
Valsoft Corporation
📍 Remote, Remote, Canada
Job Description
Role Summary
We are seeking a hands-on business leader to operate and scale a B2B SaaS business unit serving the clinical trial space. This role combines full P&L ownership with responsibility for operational excellence, customer delivery, organizational effectiveness, and AI-driven transformation.
The successful candidate is an operator first. They have built and improved systems, streamlined organizations, implemented automation, and driven measurable business outcomes. They are comfortable moving between executive-level decision-making and detailed operational execution.
This leader will partner closely with Product, Engineering, Professional Services, Customer Success, and Finance to improve business performance while building a more scalable, AI-enabled operating model.
What You'll Own
Business Performance
• Own business unit financial performance, including revenue, gross margin, operating costs, a...