General Manager (Ottawa)

Gate Gourmet Canada

📍 ottawa, on, Canada

Full-time Management & Operations Posted June 08, 2026

Job Description

Position Summary


Manages and directs the operation of the airline catering unit or “flight kitchen” with gross revenues of $350,000 to $2.1M+ and direct and indirect headcount of 8 to 70+ employees.



Essential Duties and Responsibilities



  • Leads and manages exempt staff of all Departments in the Airline Catering unit, including Food production, Transportation, Equipment Processing, Storeroom, Dish‑room/Porters, and Quality Assurance.

  • Ensures customer service and compliance with airline account requirements, production processing, on‑time performance, equipment inventory, and quality assurance controls.

  • Drives achievement of business objectives and goals related to food costs, labor costs, sanitation, quality assurance, market track goals, and airline objectives.

  • Maintains the highest level of HACCP, FDA, Local Airport, Quality Assurance, and Airline Specifications compliance.