Global Knowledge & Learning Lead — Remote

Affirm

📍 London, ON, Canada

Full-time Other-General Posted February 25, 2026

Job Description

A leading fintech company is seeking a skilled Operations Leader to strategize and enhance customer service operations. The role demands over 5 years of expertise in operational excellence and knowledge management. Candidates should exhibit strong analytical skills and experience with Lean Six Sigma methodologies. This position supports both internal teams and vendor relationships, playing a key role in growth and efficiency. The successful candidate will thrive in a remote-first environment and lead transformative initiatives for operational readiness.
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