Global Returns Process Improvement Lead

A global technology company in Madrid seeks a Senior Process Improvement Manager for the PARP Return program. This role involves owning the strategy for customer returns, driving innovations to enhance the return experience, and collaborating with various teams to remove friction points. The ideal candidate has a strong background in engineering or project management, alongside expertise in lean methodologies. Excellent analytical skills and the ability to influence cross-functional teams are crucial for success in this high-visibility position.
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