Job Description
Note: This role is for individuals who reside in and have full work authorisation for the Philippines.
About the Role:
In this role, you will be the first layer of communication with our customers. You will wear many hats, and your work will have a real impact on the success of PriceLabs' customers and their businesses. Our customers love the support and service we provide and your role will be to not only uphold similar standards but set new standards.
If you're looking to work in the B2B SaaS space, this is an opportunity for you to kickstart your career. This is a starting role at PriceLabs that will allow you to move to non-technical roles in different departments (Sales & Success, Marketing, Data Science etc.), eventually.
This role would include working from 4:30 a.m. PH time to 1:00 p.m. PH time any five (5) days of the week.
- Taking ownership of customer issues reported and seeing problems through to resolution ...