Job Description
Are you looking for a role where your expertise directly influences customer success? Do you love supporting growers and turning technical challenges into real solutions?
JOIN OUR TEAM!
Grower Advisor
We are looking for a Grower Advisor who will act as a strategic technical leader across Canada , driving customer success, supporting sales teams, and contributing to innovation across the organization. Are you ready for this challenge?
Job Summary
- Advise reps and customers on mix/product selection and trials, support setup, interpret results, and provide clear, actionable recommendations;
- Deliver fast, high-quality technical support, lead or assist investigations related to customer complaints, manage Certificate of Analysis (COA) follow‑ups, and propose solutions that protect customer outcomes.
- Provide impactful training (Masterclasses, district sessions, new hire onboarding)...