Guest Experience Manager - VIP & Front Desk Leader

A leading hotel company in Nuevo León is seeking an experienced Senior Lobby Host to oversee guest services and lobby operations. The successful candidate will have at least 2 years of experience in front office services and demonstrated leadership abilities. Responsibilities include ensuring VIP guests receive personalized attention, supporting Front Office operations, and resolving guest issues promptly. This role is essential for maintaining the hotel's service quality and guest satisfaction.
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