Job Description
Guest Welcome: Greetguests warmly on arrival and ensure they feel valued throughout their stay.Guest Support: Handleguest inquiries, special requests, and complaints promptly and professionally.VIP Service: Assistwith VIP arrivals, room arrangements, and personalized touches.Coordination: Communicateguest needs and preferences to relevant departments to ensure seamless service.Feedback: Collect guest feedback and follow up to ensure satisfaction and resolve anyissues.Standards:Maintain lobby and guest areas in line with hotel presentation and servicestandards.Απαραίτητα Προσόντα:
Proven experience in a relevant position preferably in a 5* resort or hotelenvironmentFluency inEnglishFluency in asecond language (Russian, German, French)ComputerLiteracy and knowledge of Hospitality software (Opera, Fidelio)Degree/Diplomain Hospitality/Tourism