Guest Service Assistant

Person Specification

We are seeking an enthusiastic and personable team player who will enjoy being the first point of contact at the hotel. You must be presentable, professional, and upbeat. We are looking for someone who is comfortable using our front office system to check guests in and out, and also someone with an excellent telephone manner. You must be comfortable supporting across different areas of the hotel including the kitchen and ideally available across early and late shift patterns which include weekends. Previous experience in a front‑of‑house position is advantageous but not essential. If you enjoy speaking with people, are professional and presentable, and are willing to learn - then this is the role for you!

Job Description

You will be working in a multi‑skilled position where you are trained to support the front‑of‑house functions within the hotel. Your role will primarily be positioned to support the reception desk and also food & beve...