Guest Service Expert

Marriott

📍 Port Douglas, Queensland, Australia

Part time Information and Record Clerks Posted June 19, 2026

Job Description

At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Front Desk Agent because together, we are better. Start your career at Sheraton, where you don't just work - you belong.  

Position Summary:  

  • Assist guests arriving and departing the hotel through the check in and departure process 

  • Handle general enquiries, creating meaningful guest experiences that are tailored to the guests requirements  

  • Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings 

  • Support the front office team in general operational tasks 

  • Take guest reservations and perform c...