Guest Services Manager

Capella Bangkok

📍 Bangkok, Krung Thep Maha Nakhon, Thailand

Full-time Other Management Occupations Posted February 21, 2026

Job Description

Position Overview

The Guest Service Manager (GSM) is responsible for overseeing and managing all aspects of the Guest Services department. The individual manages and ensures that all vehicles, cars and guest belongings are safely stored and handled.

The Role

  • Provide inspirational leadership with a clear vision and direction to team members to ensure delivery of the Capella brand values and vision, to create an amazing experience for all guests and colleagues.