Hardware and Software Support Engineer

TrafficCast

📍 Middleton, Wisconsin, United States

Full-time Computer Occupations Posted June 07, 2026

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Job Description

Job Description
:We are looking for a support engineer responsible for supporting, installing, configuring, and training of our BlueTOAD hardware and software products.
You will be working alongside a small team of other support engineers and developers working on different aspects of the infrastructure. A commitment to collaborative problem solving, good communication, and the creation of quality deliverables, and world-class customer support is essential.
Skills / Responsibilities
Ensure the performance, quality, and responsiveness of products,
Assist on-site technician with general support for BlueTOAD products via telephone, email or WebEx Meeting or On-Site.
Help develop and maintain documentation in process and operational areas of the products
Remotely assist BlueARGUS users with support to general usage of BlueARGUS via telephone, email, WebEx or On-Site.Adding, editing and manipulating sensor pairs, devic...
                

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Job Details

Location

Middleton, Wisconsin, United States

Job Type

Full-time