Head of Business Optimization

HeadFirst B.V.

📍 Hoofddorp, North Holland, Netherlands

CDI Operations Specialties Managers Posted February 20, 2026

Job Description

Are you ready to lead transformation at scale?

Can you translate strategy into measurable operational excellence?
Do you thrive when driving complex, cross functional programs that reshape how an international organization performs?

At HeadFirst Group, this role sits at the center of strategic execution and scalable growth.

The role

As Head of Business Optimization, you lead the engine behind operational excellence across the full customer journey. From Client Sales and Customer Success to Talent Management and back office operations, you ensure strategy is translated into scalable, high impact execution.

You lead a team of Program Managers and oversee a portfolio of cross functional transformation initiatives. You strengthen governance, drive efficiency, align technology with operations and ensure that major programs deliver measurable business impact.

This role requires a strong combination o...